About two and half weeks ago, my Xbox 360 gave me a Red Ring of Death, indicative of a general hardware failure.
It’s about two years old now, and there weren’t really any warning signs. I went to turn it on, and….it didn’t. Most RRoDs are caused by overheating; I generally keep my 360 well-ventilated, and I definitely don’t leave it running for long periods of time when I’m not playing it. I’m going to chalk this one up to poor hardware design and workmanship.
I immediately called 1-800-4MYXBOX. Boy were they unhelpful. The automated voice-activated menus were a pain to work through, and I had to repeat myself several times to get what I wanted. Why can’t we just have a plain old “Press 1″ instead of say “Three flashing red lights”? It’s easier for everyone.
After wasting my time with that, I instead went to xbox.com/support and had a much easier time. It took me less than five minutes to file a support ticket and print out a pre-paid shipping label (I also had the option of getting a box shipped to me, but that would have taken longer obviously). No human interaction required.
The next morning I brought my 360 down to the UPS Store and had it shipped off to the repair center in Mesquite, Texas. It took about a week to get there, a couple days to get fixed, and another week to come home.
Now it’s back to Mega Man 9! I’ve completed all 12/12 achievements (200 points) and 34/38 challenges. All I have left are “Beat the game without getting hit”, “beat the game while picking up only 8 energy capsules”, “beat the game 30 times”, and “beat every boss with 1 hit point left”.
The Green Ring of Life is back, but for how long?